Terms of Service

Last updated: 23 October 2026

1. Overview

Welcome to POCKET & PAGE. Throughout this website, the terms “we”, “us” and “our” refer to POCKET & PAGE.

We operate this online store and website, including all related information, content, features, products and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and any policies referenced here. Please read them carefully before using our website.

If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and not to misuse our services, interfere with website security or attempt to gain unauthorised access to our systems.

3. Products and Product Information

We sell stationery and journaling products, including journals, planners, binder accessories, stickers, washi tapes, memo pads and related items.

We make reasonable efforts to display product images, colours, descriptions and specifications accurately. However, colours may appear slightly different depending on your screen and device.

Please review product descriptions, dimensions, materials and quantities carefully before placing an order.

Product availability may change without notice.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors or product unavailability. If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

5. Prices and Payments

Product prices are displayed in the currency shown on our website, generally GBP for UK customers.

Prices, promotions and product availability may change without notice. The price applicable to your order is the price displayed at checkout when you place the order, except where correction is permitted by law.

Payments are processed through the payment methods available at checkout. We do not store complete payment card details on our own systems.

Any applicable delivery charges, taxes or other costs will be displayed or communicated as required by law.

6. Shipping and Delivery

Orders are generally processed within 1–2 business days.

For UK domestic orders, estimated delivery is usually 2–3 business days after dispatch.

For international orders, estimated delivery is approximately 2–3 weeks after dispatch.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to courier services, customs processing, public holidays and other circumstances.

Please refer to our Shipping Policy for further information.

7. Returns, Refunds and Consumer Rights

Our Return and Refund Policy explains how to request a return or refund.

Nothing in these Terms of Service excludes or limits any consumer rights that cannot lawfully be excluded or limited, including applicable rights relating to faulty, misdescribed or unsatisfactory goods and statutory cancellation rights for eligible online purchases.

Please review our Return and Refund Policy before placing an order.

8. Intellectual Property

All website content, including text, graphics, logos, photographs and original designs, is owned by or licensed to POCKET & PAGE or the relevant rights holders, unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior permission from the relevant rights holder, except where permitted by law.

9. Third-Party Services and Links

Our website may use third-party services, including payment providers, shipping providers and social media platforms.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party websites or services to the extent permitted by applicable law.

10. Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Please read our Privacy Policy to understand how your information is collected, used and protected.

11. Errors and Changes

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions or availability.

We reserve the right to correct errors and update website information where permitted by law. We will not use this provision to remove rights that consumers have under applicable law.

12. Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful.

Subject to that restriction, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control, to the extent permitted by applicable law.

Nothing in these terms affects your statutory consumer rights.

13. Governing Law

These Terms of Service are subject to applicable laws.

Nothing in this section deprives consumers of mandatory protections afforded to them under the laws that apply to their consumer contracts.

14. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this page, with the updated date shown above.

Changes will not retrospectively remove rights that you have already acquired under applicable law.

15. Contact Information

For questions about these Terms of Service, please contact:

POCKET & PAGE

Email: pocketandpage.uk@gmail.com
Website: https://www.pocketandpage.uk