Shipping policy

Shipping Policy

Last updated: 23 October 2026

At POCKET & PAGE, we carefully prepare every order and aim to get your stationery to you as smoothly as possible.

1. Order Processing Time

Orders are usually processed and dispatched within 1–2 business days after the order is placed.

Business days exclude weekends and public holidays. During busy periods, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation where applicable.

2. UK Domestic Shipping

For orders delivered within the United Kingdom:

  • Processing time: 1–2 business days.

  • Estimated delivery time: 2–3 business days after dispatch.

  • Estimated total time: Approximately 3–5 business days from order placement.

Delivery times are estimates and may vary depending on the destination, courier service and circumstances beyond our control.

3. International Shipping

For orders delivered outside the United Kingdom:

  • Processing time: 1–2 business days.

  • Estimated delivery time: Approximately 2–3 weeks after dispatch.

  • Estimated total time: Approximately 15–23 days from order placement.

International delivery times may vary due to customs clearance, local postal services and other factors. Customs duties, import taxes or other charges may apply depending on the destination country and the shipping arrangement. Any applicable charges and responsibilities will be communicated where required.

4. Shipping Costs

Shipping costs are displayed at checkout where available. The final shipping fee may depend on the delivery destination, shipping method and order details.

5. Tracking Your Order

If tracking is available for your shipping method, tracking information will be provided after dispatch. Please allow some time for tracking updates to appear.

6. Delays and Delivery Issues

Although we do our best to meet the estimated delivery times, delays may occur due to courier disruptions, customs processing, public holidays or other circumstances beyond our control.

If your order appears to be significantly delayed or has not arrived within the estimated delivery window, please contact us with your order number so we can help.

7. Incorrect Delivery Information

Please check your delivery address carefully before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.

8. Contact Us

For shipping enquiries, please contact:

POCKET & PAGE

Email: pocketandpage.uk@gmail.com
Website: https://www.pocketandpage.uk